That is a promise! We answer all questions promptly. These certificates will only be provided IF AND ONLY IF, a customer requests one. Please reach out for concerns pertaining to signature items. All cases are brand New unless otherwise noted. T mean that the casings are flawless. As of 2021 some cases might have minor flaws I. Scuffs, scratches, newton rings and these flaws are present at the time of encapsulation. There will not be cracks, debris or any serious flaws. Also some CGC 9.8? T have rear photos. Rest assured that these items are free from flaws. We are very confident you will be satisfied with our product. Guaranteed lowest pricing PLEASE READ! If you find a better price tell us and we will beat it. This is for listed product only. T use that as a comparison. Also make sure the case is also the same. We need apples to apples comparisons in order to offer the lowest price. Some Comics may have a sticker on the cover in the photo, these stickers are on the bag and board not the comic unless otherwise stated in the title of the listing. If you have questions about the grade see the title. Please note that we do not send extra photos of the comics we list. Please just reach out before you pay. All comics are bagged and boarded! T include graphic novels and magazines. Thanks for shopping with the original. Cloud 9 Comics and More since 2004!